Product · Analytics
AI Conversational Intelligence.
Every call transcribed, scored, clustered and exportable. Find the one quote that explains the whole quarter.
Newsroom Monitor · Live
Every call, every line,
Every call, every line,
on one wall.
A snapshot from the analytics board this morning. The numbers update; the panel never sleeps.
Calls Today● LIVE
10,247
+12% vs. yesterday · 14:02 TRT
CSAT Forecast88
88.4
Predictive · before call ends
Avg Handle Time
1m32
−18% vs. last quarter
Self-Resolved↑
78%
No human touched the call
Hourly Volume · 24hpeak 14:00
The phone's pulse.
00:00 ────────────── 14:02 ────────────── 23:59
Top Intents · This Hour
What they're calling about.
01Order Status28%
02Returns / Refunds17%
03Schedule a Service14%
04Account / Billing11%
05Other30%
Sentiment Trend+0.18
Where the mood is going.
7-day rolling average
Compliance Scan100%
Every word, scanned.
0
Violations · all calls covered · TCPA · GDPR · HIPAA
Export · This Period
Ready to download.
TranscriptsCSV
Sentiment by HourJSON
Intent ClustersAPI
Custom ReportPDF
Questions · Answered
Frequently Asked.
Every call is transcribed, tagged and scored for intent, sentiment, topics and outcome — so you can search, trend and act on what callers actually say.
Yes — track resolution, escalation, containment and conversion across every flow, by period, agent and topic.
Yes — analytics and transcripts export via dashboard and API into your BI or data warehouse.
Ready when you are
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