Product · SLA & Uptime
High-Availability Infrastructure.
Three regions, geo-redundant. Pinged every five seconds. Rolling deploys with zero impact on live calls.
Reliability · By Numbers
Always on. Always answering.
99.%
Uptime
<0ms
Response
Every 5s
Node Ping
0×
Geo Redundancy
Status Board · NOC-Side
Three regions,
Three regions,
always green.
The status board, mirrored from our NOC. Twelve nodes; three regions; one live picture.
NodeIATALoad · meterPingUptime
İstanbulEU · primaryIST18 ms99.99%
FrankfurtEU · secondaryFRA32 ms99.98%
LondonEU · edgeLHR38 ms99.99%
AshburnNA · primaryIAD22 ms99.99%
San FranciscoNA · secondarySFO28 ms99.97%
TorontoNA · edgeYYZ34 ms99.99%
SingaporeAPAC · primarySIN26 ms99.98%
TokyoAPAC · secondaryNRT30 ms99.99%
SydneyAPAC · edgeSYD42 ms99.97%
Uptime SLA
99.9%
Response
<200ms
Node Ping
5sec
Failover
3× geo
Questions · Answered
Frequently Asked.
A 99.9% uptime SLA, backed by redundant, high-availability infrastructure with automatic failover.
Traffic reroutes automatically with no dropped calls; you can also set fallbacks like callback or voicemail for any edge case.
Yes — uptime and incidents are published, and enterprise plans include SLA reporting.
Ready when you are
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