Product · Automations

Workflows that Automations.

Mid-call, the agent writes to your CRM, queues an email, books a calendar slot and triggers a webhook — atomically.

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Automation · Anatomy

One workflow,
drawn out.

A real automation, on the canvas. Five nodes; one branch. Atomic from trigger to terminal.

Node 01 · Trigger

Call Ends.

Voice agent signals end-of-call with classified intent and outcome.

event · call.completed

→

Node 02 · Branch

Was Order Resolved?

Conditional logic — checks the outcome field set by the agent.

if outcome === "resolved"

→

Node 03 · Action

Update Order in Shopify.

Native API call. Field map applied. Rollback registered on the saga.

shopify · orders.update

↓ true · resolved → close ticket

↓ false · open → escalate

Node 04 · Terminal

Close Zendesk Ticket.

Ticket closed with full transcript attached, CSAT survey scheduled.

zendesk · tickets.close

→

Node 05 · Recovery

Queue Human Follow-Up.

If unresolved, the workflow opens a Salesforce case with priority + transcript.

salesforce · case.create

Workflow Time

2.3 s

Manual Equivalent

11 min

Error Recovery

5×

Field Notes

Real Lines.
Real Receipts.

Fourteen hours of daily manual entry — eliminated. First-call resolution jumped 38%. The agent does what we used to hire for.

— Rachel Stevens, Ops Director · yerine.com.tr

A 17-step workflow that took 11 minutes manually now runs in 2.3 seconds, atomically.

— Burak Demir, Engineering · panicnetworkz.com

Conversion up 27% after we added the agent into the post-quote follow-up sequence.

— Lisa Tran, Sales Ops · turcopartners.com

Questions · Answered

Frequently Asked.

It turns conversations into actions: booking appointments, updating records, sending follow-ups, triggering workflows and routing handoffs — automatically, on every call.

Yes — via 5,000+ integrations and webhooks, a call can update your CRM, notify a team, create a ticket or kick off any downstream workflow.

No — flows are configured for you. Developers can extend them with the API and webhooks where needed.

Ready when you are

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